filters
state:
Show
city:
Show
product:
Show
The following is an email sent as number 51 trying to communicate with this organization, it is to a collections department supervisor. Email was sent on Thursday at 6 AM. No reply. Hi S, I'm somewhat of an odd duck in that it takes me usually a couple of hours to get...
Read more
1.8
I didn't like
  • Customer no service
  • Being taken advantage of and lied too
  • Entire experience
#1186955
I signed up with DexYP some time back in October to do some marketing. My Sales Rep guaranteed me that they would produce 5 screened leads per month. Not much but a start. My sales rep Joshua Murphy told me they usually product 500% to 700% more leads than quoted. So...
Read more
DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi - I'm sorry to hear of this matter and we're sorry for the dissatisfaction outlined regarding your account performance and customer service. If you could, please reply here...

DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi - I'm sorry to hear of this matter and we're sorry for the dissatisfaction outlined regarding your account performance and customer service. If you could, please reply here...

1.0
I didn't like
  • Being taken advantage of and lied too
#1148961
We were called and my husband gave me the phone to deal with the sales rep. I told the sales rep we weren't interested and thank you for calling. He told me "you obviously are not capable to make a good decision. I will just talk to Rick!" and hung up! Several days...
Read more
DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi - We hate to hear of the issues outlined regarding your experience with us. If you would, please reply here via direct message or email us at Social@DexYP.com providing you...

I didn't like
  • Being taken advantage of and lied too
  • Entire experience
  • Anything about
#1180727
I am an independent contractor and wanted more business, so I talked to a Dex representative that came to my office. She said she could optimize my profile on the major search engines, and increase my customer calls for $200 per month. I never got a thing in writing,...
Read more
I didn't like
  • Lack of customer service
  • Predatory practices lack of customer services racket to steal
  • Entire experience
#1192589

We are a storage facility and were a customer of Dex Media for much too long. When my sister and I took over management of the company, we became suspicious of the very high monthly Dex bill and could not understand why it was so much. I did a great deal of research...
Read more
DexYP_RepManagement
Dex_media.200-100
DexYP Verified Representative

Hi -I hate to hear of the dissatisfaction outlined regarding your service with DexYP. If you would, please reply here or via email at Social@dexmedia.com providing your name, ...

1.0
I didn't like
  • Entire experience
#1110412
DO NOT USE THEM!!!! They will call you at all hours after you let them know you aren't impressed with their services. Nothing they promise will come to fruition. They will however, call you for money long after you go with a professional company that does what they...
Read more
DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi - I'm sorry to hear of your disappointing experience you had. This is definitely a matter that we would like to look into and attempt to address all outlined concerns. If y...

Anonymous
William

You have failed Complaining 101.Nowhere did you state the nature of the business or the type of product or service with which you are dissatisfied.Your complaint reads like a ...

1.0
I didn't like
  • Entire experience
  • Lack of customer service
  • Predatory practices lack of customer services racket to steal
#1127491
We have had services with Dex Media for one year. We were promised great services for our website and advertising. It quickly turned into a nightmare when we asked for changes on our website. For two months we were told that the underwriters were working on the...
Read more
DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi - I'm sorry to hear of the issues outlined surrounding your account. If this matter hasn't been resolved to date, please reply here via direct message or via email at Socia...

1.0
I didn't like
  • Entire experience
#1116707
I am a small business owner , I have a small but thriving skincare clinic . Can i just say dex media has been a horrible nightmare. No one calls me back, they never update anything in my website i ask, they sent out client emails and made location errors, how does that...
Read more
DexYP_RepManagement
Dex_media.200-100
DexYP Verified Representative

Hi - I hate to know of the dissatisfaction outlined and that customer service expectations weren't met. This is definitely not the experience we want any of our valued clients...

1.4
I liked
  • Website because i designed it
#1107199
Show

DexYP - Run for your life!!

Every negative review I've read I agree with! Dexyp is the worst, most dishonest, untrustworthy company I have ever encountered in my 30 years as a dental office manager. When you have a problem which is often there is no caring in their client care department and when I asked to speak with managers I was either told they didn't know them or they hung up on me. They are liars and cheats!!!
#1176425
DexYP - Hired Dex Media to build a web site.
After 1 1/2 years Dex Media still has not completed my web site and they have been fully paid. I have about fifty emails stating their problems in completing my web site. I spoke to the manager of the web site team requesting a refund since they were unable to complete...
Read more
1.0
I didn't like
  • Predatory practices lack of customer services racket to steal
  • Lack of customer service
#1102532