Product: Dexyp Customer Care Clear all filters (0 of 5 reviews match)
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I noticed and entry on my bank statement for $59. 00 twice on the same day from this company: DEX MED, INC ., 844-339-6334, at 2200 W. Airfield Dr., Dallas TX 75261. When I called, I spoke with a lady that talked so fast that you could not get a word in, so I told her...
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DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi -I'm sorry to know of the issues outlined. We'd be happy to look into this matter for you, with hopes of addressing all concerns and working to resolve. Our Client Care Tea...

1.0
Product
Dexyp Customer Care
#1268432
I am a small business owner, I had difficulty with Dexyp in the past. My Dexyp representative came in and said they have new and improved services so she showed me Thryv, I was reluctant so she said we can do a 6 month trial, well the trial period was up so I was under...
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DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi -We hate to know of the issues outlined. Please email us at Social@DexYP.com providing your business name, address, and telephone number for prompt follow up.Thank you,Ed

Product
Dexyp Customer Care
I didn't like
  • Lack of customer service
  • Being taken advantage of and lied too
  • Entire experience
#1251258
When I discovered a down tick in calls, I called my assigned account representative repeatedly. When no response was received, I then called their "customer care" department. I have spoken to Antonia, Kendra, Melody and Madison on about 10 different calls. Guess what?...
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DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi -I'm sorry to hear of the outlined issues and that customer service expectations weren't met during your attempts to reach out. This is definitely a matter that we'd like t...

Anonymous
Harold

All that and you never told us what the company is supposed to do, how much you spend, the nature of your business, etc....as a former business operator, I can assure you that...

1.0
Product
Dexyp Customer Care
I didn't like
  • Being taken advantage of and lied too
  • Lack of customer service
#1232833
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DexYP - Run for your life!!

Every negative review I've read I agree with! Dexyp is the worst, most dishonest, untrustworthy company I have ever encountered in my 30 years as a dental office manager. When you have a problem which is often there is no caring in their client care department and when I asked to speak with managers I was either told they didn't know them or they hung up on me. They are liars and cheats!!!
Product
Dexyp Customer Care
#1176425
Poor or non existing customer service.tried to end services at the end of the service contracted period. Had problems getting in contact with the company so we sent a letter with a final check marked "final payment/No longer desire services) still got a bill. Called...
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DexYP_RepManagement
Dex_media.200-100
DexYP Verified Representative

Hi - I'm sorry to hear of the dissatisfaction outlined regarding your account and the obstacles encountered during attempts to reach out to us. We'd like to look into this mat...

1.0
Product
Dexyp Customer Care
I didn't like
  • Predatory practices lack of customer services racket to steal
#1085484