filters
state:
Show
city:
Show
product:
Show
Show

DexYP - It's the worst company

it's the worst they stole my money they never answered my calls
#1280972
I called DexYP to cancel my account in the beginning of 2018 and was told I had to go through a few more months of billing and then my account would be closed out. Well, it's June and I just received another bill!!!! When does this stop? They even called me a while ago...
Read more
Anonymous
Cm

Use better business bureau to enter a claim! Thats where im heading now. This is nonsense what they are doing.

Anonymous
Cm

Me too -im pissed as you and they are plain screwing people over. Called customer service who magically lost documentation. Our rep can not be found. Now i wasting time findin...

I didn't like
  • Receiving bills after i cancelled account
#1278071
PUBLICpublished review 6/8/18 After 20 years of advertising with them, I did not receive a bill from December 2017. (I was going through cancer treatment and did not realize this). I finally got in touch with my latest representative (Mike DelCampo/ Savannah) who...
Read more
Anonymous
Hillbillyr

Dexyp quit mailing me in December 2017Anybody else

DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Good afternoon -I hope you are feeling much better now. I'm sorry to know of the billing issues and obstacles encountered during your attempts to address this matter. This mat...

1.0
I didn't like
  • Lack of customer service
  • Being taken advantage of and lied too
  • Entire experience
#1275414
I noticed and entry on my bank statement for $59. 00 twice on the same day from this company: DEX MED, INC ., 844-339-6334, at 2200 W. Airfield Dr., Dallas TX 75261. When I called, I spoke with a lady that talked so fast that you could not get a word in, so I told her...
Read more
DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi -I'm sorry to know of the issues outlined. We'd be happy to look into this matter for you, with hopes of addressing all concerns and working to resolve. Our Client Care Tea...

1.0
#1268432

This company has destroyed my reputation their online ordering has not worked the days and times of operation for my restaurant are wrong it’s neen a month and they can’t fix the problems
Read more
Anonymous
Kester Strawn

Dex yp is the absolute worst company I have dealt with. They are a bunch of liars and thieves that have not fulfilled their obligation to me and still expect me to pay $299 fo...

DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi -We're sorry to know of the issues outlined and apologize for any inconvenience related to this matter. If you could please direct message us on this platform or via email ...

#1257233
I am a small business owner, I had difficulty with Dexyp in the past. My Dexyp representative came in and said they have new and improved services so she showed me Thryv, I was reluctant so she said we can do a 6 month trial, well the trial period was up so I was under...
Read more
DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi -We hate to know of the issues outlined. Please email us at Social@DexYP.com providing your business name, address, and telephone number for prompt follow up.Thank you,Ed

I didn't like
  • Entire experience
  • Lack of customer service
  • Being taken advantage of and lied too
#1251258
I am a small business owner, I had difficulty with Dexyp in the past. My Dexyp representative came in and said they have new and improved services so she showed me Thryv, I was reluctant so she said we can do a 6 month trial, well the trial period was up so I was under...
Read more
1.2
#1251188
When I discovered a down tick in calls, I called my assigned account representative repeatedly. When no response was received, I then called their "customer care" department. I have spoken to Antonia, Kendra, Melody and Madison on about 10 different calls. Guess what?...
Read more
DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi -I'm sorry to hear of the outlined issues and that customer service expectations weren't met during your attempts to reach out. This is definitely a matter that we'd like t...

Anonymous
Harold

All that and you never told us what the company is supposed to do, how much you spend, the nature of your business, etc....as a former business operator, I can assure you that...

1.0
I didn't like
  • Being taken advantage of and lied too
  • Lack of customer service
#1232833
After years of yellow pages listing through Dex, often with mistakes made in the name of the law firm, the address or other important information, some person there just canceled my listing after I tried to correct their billing mistake. I did not find out until I...
Read more
DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi -I'm sorry to hear of the outlined issues regarding your account experience. This is definitely a matter that we'd like to look into. If you could, please reply here or via...

#1232389
I am an independent contractor and wanted more business, so I talked to a Dex representative that came to my office. She said she could optimize my profile on the major search engines, and increase my customer calls for $200 per month. I never got a thing in writing,...
Read more
DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi - Client satisfaction means the world to us here at DexYP in addition to the customer care that we provide. My apologies that you feel we missed the mark regarding both wit...

I didn't like
  • Predatory practices lack of customer services racket to steal
  • Entire experience
  • Lack of customer service
#1192589