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dex yp /thryve is a rip off They promised to put our business out there in social media They have done none of that We have been trying to cancel for several months. They still keep billing us for doing nothing. They were supposed to post advertising and information to...
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1.0
I didn't like
  • Did not do what was promised
#1364787
From September 2016-February or March 2017 we were scammed by Dexyp. They were supposed to be providing SEO and fb, twitter, and instagram management daily. When we finally realized they had done not one single post and we had received not one phone call from SEO we...
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1.0
#1354837
DexYP automatically renewed a listing without my consent, then began billing me. Because I did not have the time to fight over the nuisance bills, I paid under protest. I paid a bill in July 2018 that was supposed to be my last one according the their collection...
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#1352795
I canceled my account with Dex in April 2018. Still don't have anything in writing, email verification, etc. Numerous phone calls to they, passed around from one person to another. I've kept a record of dates of phone calls and who i spoke with. They're still billing...
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DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi - I'm sorry to know of the issue outlined. If you could please reply back here or via email at Social@DexYP.com providing your name, business info and telephone number, I w...

1.0
#1348971
I tried and tried to get through for help on my Thryv and kept getting people in india or something. I would call in and go on a loop until I reached someone who spoke english. I was told I had someone to help me with any changes but couldnt get my rep on the phone or...
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DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi - We strive to provide the ultimate customer service experience, so I greatly apologize that we didn't meet that standard during your attempts to reach out to us. If you'd ...

#1340993
If I could give them a 0 I would. A employee with Yellowpages contacted me and made them sound great and all I would have to pay is $80/month for advertising. So after I gave him my debit card I could not finish setting up my account because he was supposed to get...
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Anonymous
Anonymous

This is now happening because of single, critical mistake on your part. You failed to cancel in writing and serve said notice via Certified Mail return receipt requested. Tele...

1.0
#1337546
Dex is a total rip off we used them for 2 years with no return on investment, acutally on average ony recived 13 calls per month and bbn this is per thier reports. 3 months before the end of our last contract we called them and canceled and now they're trying to send...
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DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hello - I'm sorry to know of the dissatisfaction surrounding the performance of your account. I'd love to be able to look into this matter for you. Please reply here via direc...

1.0
#1330655
Acted as if my thpughts were not important, boss john talked about hartford and alabama when my area is greater new haven. Ignored that no longer prints white pages and that book becoming redundant and that computer services can be done without them. Told me i had to...
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DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi - I'm sorry to know of the experience outlined. The issues relayed definitely concern me. Please email us at Social@DexYP.com providing your business info and contact numbe...

1.7
#1326278
I was scammed by this company. I just started a small local business and reached out to them for marketing and online payments. The very first client I entered into their system was not getting the estimates I created for them. Not to mention several days of them...
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DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi, Thank you for bringing this matter to our attention. We would certainly like to help look into the outlined concerns. Please email us at Social@DexYP.com providing your bu...

1.0
#1318143
2nd time they ripped me off...this time $12000 for a 2k per month SEO marketing. All they did for my THOUSANDS was maliciously create a parallel website (they call a landing page) so that they can control, and hold you hostage.....yet did NOTHING (not even back-links)...
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DexYP_RepManagement
DexYP_RepManagement
DexYP Verified Representative

Hi - We hate to know of the dissatisfaction outlined regarding the performance of your account. Client satisfaction is of the utmost importance to us. Please allow us the oppo...

1.0
I didn't like
  • Deceptive practices
  • Customer no service
  • Lack of customer service
#1306983